Return policyUpdated a month ago

How to Return Your Order

If you need to return your order, please make sure to do so within 14 days of the delivery date. Follow these steps to ensure a smooth return process:

1. Register Your Return:
   • Please register your return on our returns platform using your email address and order number.
   • Please note return costs apply depending on the size of your order.
2. Once Approved Prepare Your Package:
   • Pack the item(s) securely. If possible, use the original packaging.
   • Place the return label clearly visible on the outside of the package.
3. Refund Process:
   • Once we receive the returned item(s) in good condition, we will create a credit note.
   • Opened, used or damaged goods can be returned within the scope of the right of withdrawal (if necessary, compensation for lost value can be claimed).
   • The refund will be deposited into your account within 14 days.
   • If you paid with Klarna, we will adjust the invoice accordingly.