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Order process
Cancel order
You will have the option to cancel your order within your confirmation email. You may also contact our customer care team. Please include your order number and the reason for cancellation in your message. Orders can only be canceled before they have
Order confirmation
I haven't received an order confirmation, how do I know if my order has been processed correctly?. When your order is visible on My Orders under My Account, you can assume that everything has been processed properly. You can always contact our custom
Order change
Can I change my order?. If you have already placed an order, please contact our customer care team as soon as possible. Once the order has been shipped, it is no longer possible to make changes to your order.